Effective Date: February 15, 2026
At Pest Management Systems, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our termite and pest control services.
1. Business Contact Information
If you have any questions about this policy or our data practices, please contact us at:
Business Name: Pest Management Systems, Inc.
Address: 178 Baskin Hills Rd., Lexington, SC 29072
Phone Number: 803-359-2774
Email: info@pestmanagementsystems.com
2. Information We Collect
We collect information necessary to provide high-quality pest control services, including:
- Contact Details: Name, phone number, and email address
- Service Information: Physical address for inspections/treatments and service history
- Payment Information: Processed securely through our third-party providers
3. How we use your information
Your data allows us to manage your account and provide effective treatments. We use it to:
- Schedule and confirm service appointments
- Send job reminders and digital invoices
- Provide customer support and follow-up on treatments
- Manage your account and service records.
4. Text Messaging (SMS) Communications
When you opt-in to receive text messages from us, you can expect the following:
- Message Types: Appointment reminders, arrival notifications (“on our way”), invoices, service updates, and occasional seasonal promotions
- Frequency: Message frequency varies based on your service schedule (typically 2–4 messages per service cycle).
- Standard Rates: Message and data rates may apply.
5. Data Storage and Protection
We take the security of your data seriously. We use industry-standard safeguards, including secure cloud-based CRM systems and restricted access protocols, to ensure your personal information is protected from unauthorized access or disclosure.
6. Sharing of Information
We do not sell or rent your personal information to third parties. We only share data with trusted service partners to facilitate your service, such as:
- Payment Processors: To securely handle billing
- Communication Platforms: To deliver SMS and email notifications
- Legal Requirements: Only if required by law or to protect our legal rights.
7. Your Rights
You have the right to review, update, or correct your personal information at any time. You may also request that we delete your data from our active service records by contacting us via the email or phone number listed above.
8. Opting Out and Getting Help
- To Unsubscribe: You can opt-out of SMS communications at any time by texting STOP to our business number. You will receive one final message confirming your unsubscribed status.
- For Assistance: Text HELP for more information or contact our office directly at 839-228-6800.
